Jumat, 12 April 2013

The Game Theory Behind Starbucks' Big Coffee Price Cut

Good news for the caffeinated masses: Starbucks (SBUX) is cutting prices on its bags of coffee sold in grocery stores starting May 10. The $1-per-bag discount represents a 10 percent discount on its eponymous beans, a 12.5 percent drop on its cheaper Seattle’s Best brand.

At Starbucks’ scale, this is big. Last quarter, the company collected about $380 million from sales outside of its cafes at an operating margin of 25.5 percent. At that level, the coffee empire is making a profit of about $2.55 per bag. Take away $1 per, and Starbucks would have to sell 65 percent more bags to book the same amount of profit.

It’s not clear Starbucks will sway that many customers quickly. But the firm could be betting on widening income inequality — what academics call “the hourglass economy.” The theory is: major retail growth has been – and will continue to be — at the low and the high ends of the socioeconomic scale. Starbucks already has plenty of $6 barista-brewed drinks to capture the top of that market, but a bag of $10 coffee is very much in the middle, according to Rita McGrath, a professor at Columbia Business School.

Incidentally, this may also be why Starbucks isn’t cutting prices in its cafes, even after a controversial price increase in many of its shops last year.

Cutting prices on its bags of coffee also takes a swing at the competition’s knees. Starbucks is a supply-chain machine. There are massive economies in its scale and it aggressively hedges the costs of its coffee, dairy and fuel. At the end of the year, it had $816 million of coffee beans sitting around its warehouses.

And here’s where a little game theory comes into play. Coffee prices are hovering at three-year lows, a drop that prompted brands like Folgers, Dunkin’ Donuts, Maxwell House and others to cut their prices earlier this year.

By committing to lower prices (and not using coupons or sales), Starbucks is sending a signal, McGrath said. It’s serious about the low end of the market; Dunkin’ Donuts (DNKN), Folgers and other competitors can either trim their margin further or give up volume. Either way, they lose.

So does Starbucks, at least in the near term. But with savvy hedging and customers lining up for expensive lattes – including increasing crowds in China – it can stand the pain for awhile. And it is betting it is more efficient than its competitors. As McGrath said: “If you can run economically enough to make money at the lower price, you’re simply taking money out of your competitors’ pockets.”

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