Sterling Bank Plc has clinched the prestigious Citi Bank Performance Excellence Award for 2011 with an outstanding scorecard of 98 per cent in its operations in Straight-Through-Process and MT 202.
A statement by the bank on Wednesday said the award was based on the bank’s consistency in delivering accurate input and responses on a timely basis in line with the most stringent global benchmarks.
The yearly award is presented by Citi Bank, a leading investment bank in the world and a correspondence bank of note for several Nigerian banks.
He statement added that the award by CITI was a bold indication that the bank was on the right track in view sustained efforts by the bank to make banking easier for its customers on all fronts.
The statement quoted the bank’s Head of Trade Services, Mr. Moses Akinnawonu, as saying, “This achievement is a product of consistently high performance and focus on customer satisfaction. We will continue to provide value added service in all areas of our operations just as we see this award as an invitation to achieve more.”
